Law 25 Compliance
How L'app du travailleur complies with the Act modernizing legislative provisions respecting the protection of personal information.
Last updated : May 1, 2025
Law 25 in brief
Law 25 (the Act to modernize legislative provisions as regards the protection of personal information, formerly Bill 64) came into force progressively between 2022 and 2023. It modernizes privacy protection in Quebec and imposes new obligations on businesses that collect personal information.
L'app du travailleur is fully committed to meeting these obligations.
Our designated officer
Law 25 requires every business to designate a person responsible for the protection of personal information.
Designated officer: L'app du travailleur's leadership team Email: support@lappdutravailleur.ca
This person is the point of contact for any question, complaint, or request relating to the protection of your personal information.
Information collected and its purposes
We collect only the information necessary to operate the Service.
| Category | Examples | Purpose |
|---|---|---|
| Identification | Name, email | Account creation and management |
| Business | NEQ, address, tax numbers | Tax compliance and invoicing |
| Usage | Invoices, clients, hours | Providing the Service |
| Technical | IP address, browser | Security and debugging |
| Payment | Via Stripe (not stored by us) | Subscription processing |
We never collect sensitive personal information within the meaning of Law 25 (e.g., political opinions, health data, union membership).
Consent
We obtain your consent at the time your account is created for the purposes listed above. For marketing communications, consent is separate and can be withdrawn at any time from your account settings or by writing to us.
Retention and destruction
- Information is retained for as long as your account is active.
- Upon account closure, data is deleted within 30 days.
- Data subject to a legal retention obligation (e.g., accounting data for tax purposes) is retained for the period required by law, then securely destroyed.
- A documented retention schedule is maintained internally.
Your rights
In accordance with Law 25, you have the right to:
- Access — Know what information we hold about you
- Rectification — Correct inaccurate or incomplete information
- Deletion (right to be forgotten) — Request deletion of your data once retaining it is no longer necessary
- Portability — Receive your data in a structured, commonly used technological format
- Objection — Object to the processing of your data under certain circumstances
To exercise your rights: Write to support@lappdutravailleur.ca. We will respond within 30 days.
Privacy incidents
In the event of a privacy incident (breach, unauthorized access, data loss), we commit to:
- Assess the severity of the incident as soon as it is detected
- Notify the Commission d'accès à l'information (CAI) if the incident presents a risk of serious harm
- Inform affected individuals as soon as possible if their privacy or safety is at risk
- Document every incident in our internal register, regardless of severity
Privacy impact assessments (PIAs)
For every new project involving personal information (new feature, new third-party vendor, data migration), we carry out a privacy impact assessment before deployment.
These assessments help identify risks and put appropriate mitigation measures in place.
Transfers outside Quebec
Some of our service providers (e.g., Stripe for payments, email delivery services) are located outside Quebec.
Before any transfer, we:
- Assess whether the level of protection in the destination country is equivalent to that offered in Quebec
- Enter into contractual agreements with our providers to ensure the protection of information
Primary hosting: Servers located in Canada. Your operational data never leaves Canadian territory.
Contact us
Person responsible for the protection of personal information L'app du travailleur support@lappdutravailleur.ca
Commission d'accès à l'information du Québec (CAI) If you believe your rights are not being respected, you may file a complaint with the CAI: cai.gouv.qc.ca — 1 888 528-7741